BoothMaven is a lead capture and exhibitor engagement platform that helps exhibitors at trade shows and conferences capture qualified leads, schedule meetings, and prove ROI from their event investment. The Dedicated Exhibitor Success Programme is available exclusively to event organisers who have adopted BoothMaven for their event. It is not a standalone service. If you are not yet using BoothMaven, schedule a BoothMaven demo first — then explore this programme for your exhibitors.
When exhibitors struggle to get set up, trained, or supported on a new platform, they don't quietly figure it out — they call your event team. That's time your staff don't have, and frustration you shouldn't be absorbing. Here's what organisers tell us they deal with every single event.
We handle the onboarding, training, live support, and reporting. You introduce us to your exhibitors. Everything after that is ours.
We've spoken to event professionals across the US, Canada, the Middle East, and Europe. Here are the honest concerns we hear — and what you need to know about each one.
The Dedicated Exhibitor Success Programme is a complete managed service for BoothMaven organisers. Your team's role is to introduce us to your exhibitors and share your event schedule. Everything else — from pre-event onboarding through to post-event reporting — is handled by BoothMaven.
Each exhibitor gets a private, branded client portal — powered by CromaPages GatherHub (the Requests & Client Portal product). It contains their onboarding checklist, training recordings, event resources, live support access, and performance dashboards. Replaces scattered email threads and PDF attachments. Included in every Dedicated Programme tier.
BoothMaven onboards every exhibitor to the platform 4–6 weeks before your event opens. Account setup, team member invitations, qualifying question configuration, CRM connection, and content preparation — done by our team, directly with each exhibitor's marketing or sales contact. No organiser involvement needed.
Live group onboarding webinars for all your exhibitors — covering pre-event setup, on-floor best practices, and post-event follow-up workflows. Recordings available in the GatherHub portal. Higher tiers include individual exhibitor sessions for teams that need extra hand-holding. BoothMaven runs all of these. Your team does not.
Dedicated BoothMaven support during your event's show hours — available to every enrolled exhibitor directly, with guaranteed response times. Exhibitors contact BoothMaven, not your team. If anything goes wrong on the floor, your event operations desk is never the escalation point.
After the event, each exhibitor receives a structured report — contacts captured, lead quality, meetings booked, content engagement, CRM sync status. Data they can present internally to justify returning to your event next year. You receive an aggregate programme summary across all participating exhibitors.
On Managed Service tier: the entire programme — portal, onboarding communications, training sessions, and support touchpoints — carries your event brand. Exhibitors experience it as your organiser-led success programme, with BoothMaven operating behind the scenes. Available on request.
CromaPages has two products: CromaPages DXP and CromaPages GatherHub. BoothMaven uses CromaPages GatherHub — specifically its Requests and Client Portal features — as the exhibitor success hub in this programme. It replaces scattered email threads, shared folders, and PDF attachments. Included in every Dedicated Programme tier, fully branded to your event.
Your involvement is minimal by design. You share your exhibitor contacts and event schedule. BoothMaven handles everything from that point — in a programme that runs independently of your event operations team.
Each exhibitor receives a structured journey: properly onboarded before the event, supported during it, and equipped with post-event data that makes their internal reporting easier — all without burdening your team at any stage.
The Dedicated Exhibitor Success Programme is priced separately from your BoothMaven platform subscription. Your BoothMaven subscription covers software access. This programme is the managed service layer on top — speak with your account manager about bundled options.
We offer three engagement tiers for the Dedicated Exhibitor Success Programme — designed to match different event sizes, support needs, and how hands-on you want BoothMaven to be with your exhibitors. Pricing is tailored to your event and discussed directly with our team. All tiers are available exclusively to BoothMaven organisers and are priced separately from your BoothMaven platform subscription.
Important: The Dedicated Exhibitor Success Programme is a separate managed service from your BoothMaven platform subscription — two distinct costs. Pricing for each tier is tailored to your event size and requirements. Speak with our team and we will walk you through the right package and what it costs for your specific event.
Best suited for organisers running their first BoothMaven-powered event and wanting a structured, managed onboarding experience for their exhibitors — without committing to a longer-term arrangement. Works for events of any size, from 30 exhibitors to several hundred.
Designed for organisers running two or more BoothMaven-powered events per year. The programme runs continuously, with a dedicated team managing your exhibitor base across your full event calendar — not just show by show.
For organisers running large events — from a few hundred to 1,000+ exhibitors — or those who want the entire programme to carry their own event brand. Exhibitors experience a seamlessly branded journey. BoothMaven operates behind the scenes.
Already using BoothMaven? All your exhibitors already receive free BoothMaven support and up to 5 group onboarding sessions per event as standard — included with your BoothMaven subscription at no extra cost. The Dedicated Exhibitor Success Programme above is the premium, paid layer for organisers who want a fully managed, high-touch experience. Speak with your BoothMaven account manager to understand which tier fits your next event.
Whether you run an event with 30 exhibitors or 1,000+, the Dedicated Exhibitor Success Programme is designed to scale with your event. The right tier is determined by how many exhibitors you have and how hands-on you need us to be — not by a minimum threshold you must reach before we'll work with you.
The programme is designed for BoothMaven organisers where exhibitor onboarding is a real operational burden and high platform adoption matters. It is not the right fit for events where exhibiting is free, or where exhibitors have no expectation of using a lead capture platform.
Have a question specific to your event format, exhibitor profile, or existing platform? We'll give you a straight answer — no pitch, no pressure.
Ask us directly →No. The BoothMaven Dedicated Exhibitor Success Programme is available exclusively to event organisers who have already adopted BoothMaven software for their event. It is not a standalone product. If you are not yet using BoothMaven, the first step is to schedule a BoothMaven demo — then explore this programme once your event is on the platform.
All exhibitors at a BoothMaven-powered event receive free support as standard — including access to our support team and up to 5 group onboarding sessions per event, delivered by BoothMaven. The Dedicated Exhibitor Success Programme is the premium tier above this: a paid, managed service offering deeper onboarding, dedicated account management, individual exhibitor sessions, and priority live event support for organisers who want a fully handled experience.
Yes — the two are completely separate. Your BoothMaven subscription covers the software licence for your event. The Dedicated Exhibitor Success Programme is an additional, optional managed service covering exhibitor onboarding, training, live support, and post-event reporting delivered by our team on your behalf. They are separate line items. Speak with your BoothMaven account manager about bundled pricing options.
CromaPages offers two products: CromaPages DXP and CromaPages GatherHub. BoothMaven uses CromaPages GatherHub — specifically its Requests and Client Portal features — as the exhibitor success hub within this programme. Through CromaPages GatherHub, each exhibitor gets a private, branded portal with their onboarding checklist, training recordings, event resources, performance dashboards, and direct support access. It is included in the Dedicated Exhibitor Success Programme at no extra cost.
No — removing that operational burden is the entire purpose of the programme. BoothMaven trains your exhibitors through onboarding sessions and the CromaPages GatherHub portal. BoothMaven handles exhibitor support before, during, and after the event. Your team receives a single programme summary report. Your staff do not train exhibitors, field support calls, or manage any technology. The entire exhibitor success operation runs independently of your team.
No — BoothMaven works alongside your existing event platform (Cvent, Bizzabo, Swapcard, Eventmobi, or any other). Your platform manages the event. BoothMaven helps your exhibitors succeed within it — capturing qualified leads, sharing content, booking follow-up meetings, and syncing data to their CRM. These are capabilities most event management platforms do not offer at meaningful depth.
Exhibitors enrolled in the Dedicated Programme contact BoothMaven support directly — not your event team. During show hours, our team responds to all enrolled exhibitor queries within 2 hours, and to critical show-floor issues in real time. This response commitment is written into every engagement contract. Your team is never the escalation point, middleman, or first line of support for any BoothMaven-related exhibitor issue during the event.
The Dedicated Programme is designed for BoothMaven organisers running events of almost any size — from 30 exhibitors to 1,000 or more. The right engagement tier is determined by your exhibitor count, how many events you run per year, and how much you want BoothMaven to manage on your behalf. It works especially well for annual trade shows, industry exhibitions, professional conferences with exhibition floors, and any event where properly onboarding exhibitors onto the BoothMaven platform matters for the overall event experience.
No — chasing non-adopters is our job, not yours. BoothMaven's team proactively contacts every exhibitor who hasn't completed their onboarding steps, sends follow-up reminders at the right intervals, and personally reaches out to anyone who has fallen behind. If an exhibitor isn't set up and ready, we call them directly. You will never find yourself tracking down your own exhibitors to get them onto a platform they're supposed to be using. That's precisely the kind of friction the Dedicated Programme exists to remove from your team.
Yes — white-label is available on the Managed Service tier. Under a white-label arrangement, the Dedicated Programme, CromaPages GatherHub portal, onboarding communications, training sessions, and support touchpoints all carry your event brand. Exhibitors experience it as your organiser-led success programme, with BoothMaven operating behind the scenes. White-label pricing is agreed on a per-event or annual contract basis — contact us to discuss.
Already using BoothMaven? Share your event size and the onboarding challenge you're facing. We'll give you a direct assessment of whether the Dedicated Exhibitor Success Programme is right for your next event.
Not yet on BoothMaven? Start with a BoothMaven demo — the Dedicated Exhibitor Success Programme is available once your event is on the platform.
